At Joie de Charlotte, we are committed to protecting the privacy of our customers, which is
why we do not sell, rent or loan any personal identifiable information regarding our customers
to any third party. We hope the policy below will answer all of your questions regarding how
we treat information gathered from visitors to Joie de Charlotte.

What Information We Collect
In order to process your order efficiently, we collect the following information: name, billing
address, shipping address, e-mail address, phone number, and credit card number ("Personal
Information") when you place an order with us. This information is used solely by Joie de
Charlotte and is stored in a secure environment. Under certain circumstances we do also
collect the user's IP address, but only when we suspect that credit card fraud may have
occurred. We also periodically conduct surveys of visitors to our Web site. This helps us better
understand what our customers would like to see from us. We use this information for internal
marketing research purposes. We may contact a visitor who responded to a survey for more
information, but only if that visitor has told us that they don't mind being contacted.

Use of Information that You Provide
At Joie de Charlotte we collect Personal Information only for the purposes of fulfilling orders,
providing a high level of customer service, gaining knowledge internally regarding what our
customers want and mailing circulars and special offers from Joie de Charlotte. We do not give
or sell Personal Information to any other party.

Security of the Information You Provide
Joie de Charlotte takes your security seriously. Joie de Charlotte has built their website using
the Yahoo! Store technology. The following is a summary of the measures Yahoo! takes to
protect your information and descriptions of ways we implement these measures for different
types of information you may provide to us. Secure Socket Layer (SSL): Yahoo! Store uses SSL
(Secure Socket Layer) encryption when transmitting certain kinds of information, such as
financial services information or payment information. An icon resembling a padlock is
displayed on the bottom of most browsers window during SSL transactions that involve credit
cards and other forms of payment. Any time a Yahoo! Store asks for a credit card number
during checkout for payment, it will be SSL encrypted. The information you provide will be
stored securely on our servers. CISP Compliance: Yahoo! Merchant Solutions is certified
CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security
Program (CISP) outlines a standard for security procedures for merchants and service
providers that store, process, or transmit cardholder data.

Additionally, access to your Personal Information is provided only to our employees and
agents who have a need to know such information for the purpose of fulfilling your order and
offering our high level of customer service. The computers that store your Personal
Information are located in a separate facility which employs the latest in firewall and security

Use of Cookies
We use cookies to provide our customers with streamlined ordering and other useful features.
Cookies are pieces of information that are stored by your browser on your computer's hard
drive. Cookies make Web surfing easier for you by saving your customer identification
information while you're at our site. The use of cookies has become an industry standard used
by most major Web sites. Most Web browsers automatically accept cookies, but you can
usually change your browser to prevent that. Please continue to review our privacy policy
from time to time so that you are aware of our current policy with respect to cookies.

Your Acceptance of these Terms
By using our Web site, you agree to accept the Joie de Charlotte privacy policy. Make sure you
read this policy carefully, because if you do choose to use our Web site, you automatically
agree to this policy. If you do not agree to this policy, please do not use our Web site. We
reserve the right, at our discretion, to change, modify, add, or remove.
Privacy & Security...
Terms Of Service
This Web site is solely and online store for Joie de Charlotte's body, bath, shower
products. Information on this site is provided for informational purposes only and is not
meant to substitute for the advice by your own physician or other medical professional.
You should not use the information contained herein for diagnosing or treating a health
problem or disease, or prescribing any medication. You should read carefully all product
packaging. If you have or suspect you have a medical problem, promptly contact your
health care provider. Joie de Charlotte does not represent itself as a Administration and
are not intended to diagnose, treat, cure or prevent any disease.
Joie de Charlotte Ltd. reserves the right to make changes to its Web site and these disclaimers, terms,

As a general rule, please keep all Joie de Charlotte body care products out of the reach of children.

All Joie de Charlotte Ltd., terms of service information aforementioned applies to wholesale accounts as
well as retail customers.

Please contact Joie de Charlotte with any inquiries at

Joie de Charlotte Skin Compatibility 'Patch Test'

Joie de Charlotte selects and formulates with only the highest quality, natural and organic ingredients.
Please contact us for a full disclosure of ingredients for your reference.
Our exclusive formulas are designed for all skin types. As an extra precaution, before applying, we
recommend testing a small amount of any product on the inside of the wrist area to check for skin

Please contact Joie de Charlotte with any inquiries at